Privacy Policy

The information I collect

I only collect information that helps me run my business and provide you with a great service.

Information you give me

This includes details you provide when you:

• Fill in a contact form
• Email or phone me
• Request a quote
• Work with me on a project

The information may include:

• Your name
• Email address
• Phone number
• Business name
• Project details or questions

Information collected automatically

Like most websites, basic technical information is collected automatically, such as:

• IP address
• Browser type
• Pages visited
• Time and date of visit

This helps me improve the website and understand how visitors use it.

How I use your information

I only use your personal information to:

• Respond to your enquiry
• Provide quotes and project proposals
• Communicate during a project
• Send invoices or contracts
• Improve my website and services
• Meet legal or accounting obligations

I do not sell or share your information with third parties for marketing purposes.

Legal reasons for using your information

Under UK GDPR, I use your information based on:

Legitimate interests

For responding to enquiries, providing quotes, and running my business.

Contract

If we work together, I need your details to deliver the service you’ve requested.

Legal obligation

For purposes such as accounting, tax records, or dispute resolution.

How your information is stored

Your information is stored securely using trusted services such as:

• Professional email providers
• Website forms
• Accounting tools (for invoices)

I keep your data only for as long as necessary for business or legal reasons.

Cookies

My website uses cookies (small text files) to:

• Improve website performance
• Help analyse visitor behaviour
• Remember certain settings

You can adjust your browser settings at any time to block or delete cookies.

Read my Cookie Policy

Third-party services I may use

Some trusted services may process data on my behalf, such as:

• Hosting providers
• Email services
• Analytics tools (e.g., Google Analytics, if used)

These services are chosen for their strong security and GDPR compliance.

I never share your information with companies unrelated to your project.

Your rights

You have several rights under UK data protection law. You can ask me to:

• Access the information I hold about you
• Correct inaccurate information
• Delete your personal data
• Restrict how it’s used
• Object to processing
• Transfer your data to another provider

If you’d like to exercise any of these rights, simply contact me.

How long I keep your information

I keep:

• Enquiry emails: up to 12 months
• Project files and communication: up to 6 years (for accounting/legal reasons)
• Analytics data: varies depending on the tool used

If you’d like me to delete your information earlier, just let me know.

Keeping your information safe

I take reasonable steps to protect your information from loss, misuse, or unauthorised access.

This includes secure passwords, trusted software tools, and careful handling of client data.

Links to other websites

If my website links to external sites (e.g., services or portfolio examples), I’m not responsible for those sites’ privacy practices. It’s always a good idea to check their policies too.